Frequently Asked Questions about Riverfront Mental Health Services
How does therapy work?
Your therapy starts with an introductory session to review your history and identify your current concerns. Then you and your therapist will work together to plan a path for your recovery.
What kind of progress can I expect?
Your therapy will focus on solutions you can achieve. Most people are able to move through therapy fairly quickly, but if you have greater challenges, you may need support for a longer time. If you have a chronic disease, we’ll work on a plan for ongoing treatment.
Is my treatment confidential?
You can feel comfortable your therapy will be treated confidentially. Your written permission is required for us to release records about your treatment. There are a few exceptions in the case of court orders and situations involving personal risk, like harm to yourself or others, suicide, homicide, or abuse.
Do you have appointments after business hours or weekends?
Appointments are during our regular office hours. However, we are able to offer occasional weekend appointments on a limited basis.
What if I need medication?
If medication is needed, your therapist will work with your primary care physician or a psychiatrist to make sure you have appropriate treatment.
Who pays for my treatment and how much does it cost?
There are several ways to pay for therapy.
1. Insurance: Most local insurance plans provide some type of coverage. Depending on your insurance carrier and your coverage you may have a co-pay or deductible.
Let us contact your insurance company and help determine your benefits.
2. Government programs: If you receive Medicaid or participate in another income-related program, your care may be supported by your program. Contact us for details.
3. Private payment: Contact us for our rates. We have sliding scale and will work with clients who are in need. We accept cash, VISA® and MasterCard®.
What paperwork should I bring?
Please print and complete the client information and consent forms below as fully as you can before you come to our office. If you have any questions about the forms, call us or we’ll review them when you come in.
As a mental health client, you are protected by a strict Mental Health Code of Ethics. (PDF)